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A user manual is primarily created to support the users on how to use a product and solve problems. Perfect user guides and customer supports are essential in many purchases, and this is why creating a user manual is not a one-time job.  

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Quite the contrary, it is an ongoing project proceeding as long as a product exists. Therefore, up-to-date and easy-to-access manuals and interactive user guides are essential to any business. We'll discuss the user manual life cycle in a separate article, but in this one, we will talk about factors affecting the usefulness and popularity of technical documentation, which could lead to the increasing fame of your services and products. 

Here are the Top 13 Simple But Powerful tips any technical writer must consider when creating a user guide. We will also learn how Sonat helps us make a huge difference and create an online user guide that stands out and gives our customers a great user experience.